Rates & Information

Rates & Information


Methods of Payment

I accept cash and check payments only, due at the time of service (I do not invoice for payment of most services).  If you would like to establish bank bill pay, you may do so.  Bill pay payment is due by the end of the week that services are rendered as well as any payment owed for teletherapy appointments. 


I am not contracted with any insurance companies, and I also do not accept any single case agreement assignments.  At your request, I can provide you a medical billing form called a “superbill” that you can submit to your insurance for reimbursement of my fees depending on your medical plan. Please note the following:

  • I can only provide a superbill if  your child meets the criteria for a qualifiable diagnosis and if you have a PPO insurance plan that acknowledges “out of network” providers. 
  • You will be responsible for paying for all sessions at the time of service and for submitting the superbill that I provide you to your insurance for any reimbursement.
  • It is advised that you call your insurance provider before we meet to verify what their policy is for “out-of-network” providers on your health plan, including how much they will reimburse for a mental/behavioral health service and any other specifics required in order to obtain reimbursement.

Appointment Cancellation Policy

Because the scheduling of an appointment involves the reservation of a time set especially for you, a minimum of 24-hours notice is required for cancelling an appointment. If you do not show up for your scheduled appointment, and you have not notified me at least 24 hours in advance, you will be required to pay the full cost of the session.

Good Faith Estimate

Under the current law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can request a Good Faith Estimate before you schedule a service, or at any time during treatment.  If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

It is always my intent to be as transparent as possible about my service fees and the services I provide. If you every have any concerns or questions, please feel free to contact me directly at anneshideler@gmail.com.  For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, visit www.cms.gov/nosurprises.


I offer teletherapy via HIPPA compliant video conferencing platforms for clients residing in the state of California. I find that this online modality is effective for many clients and provides for convenience and protection from sharing any illnesses, however this service isn’t a great fit for everyone. We can discuss it and decide together the best method(s) of engagement for your circumstances and for your child.